CO-LAB SERVICES

In collaboration with exceptional Subject Matter Experts, we have recently launched two incubator services.

Both services are specifically geared toward the implementation of strategy; as implementation is the key to delivering results.

More than twenty years of experience has shown that effective implementation requires an alignment with culture as well as clear and consistent communication.

Above all, effective implementation lies in maintaining a constant level of "care" throughout the entire process.

We work closely with our clients to nurture organisational culture and develop communication strategies that uphold care and support their goals.

WHAT IS THE PROBLEM WE’RE LOOKING TO SOLVE?

The problem – when a strategy is not aligned with organisational culture, communication lacks clarity and consistency and there is a lack of care - the result is inefficiency and confusion.

Consequently, the likelihood of achieving goals diminishes, along with the ability to adapt to change. This in turn leads to valuable resources, such as time and money, being wasted. Moreover, this situation increases the probability of losing talented individuals and encountering challenges in attracting the right talent.

Our goal is to provide the necessary tools and frameworks to ensure your implementation has:

Alignment – is pivotal in optimising the efficiency and impact of a strategy. By ensuring alignment, an organisation can minimise resistance to the adoption of the strategy, thereby achieving a direct path to desired outcomes, also known as Cut Through.

Synchronicityempowers an organisation to improve responsiveness and resilience in the face of change and volatility. By achieving synchronicity, we can unlock the ability to seize opportunities and drive innovation across the value chain.

OUR FRAMEWORK

Through our experience, we have found that the integration of culture, communication and care varies based on three interconnected organisational contexts.

  • At the strategy level, where it’s about coming together to collectively develop and shape the strategic direction of the organisation

  • At the operational level, where the focus is on working together by promoting effective collaboration, teamwork and a sense of care

  • And finally, at the sales level, where it’s about growing together and achieving mutual success

Organisational culture, how we communicate and our level of care will always be guided by organisational purpose and is reflected in both an inward-facing (internal) and an outward-facing (external) expression. By aligning culture, communication and care, we can create an impactful approach that resonates both internally and externally.

Within these three contexts, we have identified 9 functions where culture, communication and care have the greatest impact.

Applying the Pareto principle, also known as the (80/20 rule), you will find that approximately three functions will contribute to approximately 80% of the impact, depending on your stage of growth.

The 9 functions are:

1. Purpose
2. Strategy
3. Achieving alignment
4. Manufacturing optimisation
5. Sourcing
6. Sales and Operations planning
7. Sales and Marketing
8. Customer Relationship Management
9. Innovation

GROWTH CULTURE

Our culture is the lens through which we see the world and make decisions.

Better decisions will always lead to better outcomes. Therefore, we have developed a comprehensive 9-step programme to cultivate care and help organisations achieve improved outcomes. Together, we can embark on a journey to enhance the decision-making processes and cultivate a culture of care that drives success.

Get in touch to explore how we can align and gear culture for maximum impact.

Culture eats strategy for breakfast.”

– PETER DRUCKER

CUT THROUGH

Our ability to effectively share ideas, build trust, connect and inspire others to take action, or simply create awareness is critical to our success.

Consistently and efficiently facilitating communication across a large organisation can present challenges, especially when operating across diverse borders, time zones, cultures, dialects, and ethnicities. Additionally, the use of various mediums and channels adds further complexity.

How we communicate holds the power to either strengthen or weaken our brand and organisational culture.

To address the diverse communication requirements within an organization, our approach takes into account the needs of three types of communicators:

Low Touch, Operational, and High Touch. We then develop communication tools based on two predominant needs, Reporting and Storytelling.

We invite you to get in touch to explore how we can help gear your communication strategies for maximum impact. Together, we can elevate your communication efforts and drive meaningful outcomes throughout your organisation.

Unlock to Deliver

Facing operational challenges? Let us guide you toward effortless growth, and enhanced efficiency, by transforming Operations into a value centre.

Our proven systems thinking, and high-performance philosophy unlocks cross-functional collaboration and inhibits silo mentality.

Let’s revolutionise your business together – igniting a convergence of Sales and Operations.

Formulate and implement an Operations strategy that:

  1. Drives profitability and ensures sustainability.

  2. Delivers on the brand promise, customer commitments, and organisational vision.

  3. Improves your response-ability to volatility.

  4. Builds cross functional alignment and accountability.

  5. Improves quality and speed of decision-making.